Posts

My SMX West Experience and Pitching the Business Value of SEO

I haven’t been blogging as often as usual lately and it’s about time I get back on track. I attended my first search marketing conference last week. I do not consider myself much of a conference-goer and I am not really much of an extrovert. Previously, I’d been to only two conferences—JavaOne in 2003, but that was before I fell in love with Python and had the team port all the server-side code to Python/Django—and LISA ’04 (Large Installation System Administration), a conference for Linux/Unix system administrators. I was tempted to go to one of the webmaster conferences, too, but I never saw much benefit in sharing tips and techniques with potential competitors. That was before I started blogging and began to understand the value of sharing, building authority and trust. Boy, after going to SMX West, I realize I have so much catching up to do in terms of networking!

This conference was particularly important for me because I wanted to use SMX West to help launch our flagship product, RankSense. We have worked on the software for more than three years (including several months of beta testing) and I think SMX was the just the right place for its debut. The first day I had to work with my team in final preparations for the booth, and the other two days I ended up staying on to answer questions and speak with guests, so I was not able to attend all the conference sessions. But I met a lot of wonderful people with whom I have exchanged emails, phone calls or instant messages, or whose quality work I simply enjoy online. Thanks to all of you, the conference was big success.

Although I was not able to attend the sessions, which from what I heard were extremely helpful, I did learn something very important. While I began by explaining the value of RankSense to people visiting the booth, on many occasions I had to back up and explain the value of SEO. Many folks I spoke with were unfamiliar with organic SEO because they primarily did pay-per-click (PPC) or were completely new to search marketing (some were coming from email marketing or other online marketing disciplines). I learned to perfect a pitch that worked very well, and I thought it would be a good idea to share it with you.

Here is how I explained the business value of SEO… Read more